Shipping policy
Sile Botanica Shipping Policy
At Sile Botanica, we are committed to delivering your supplements safely, efficiently, and on time. Please review our shipping policy for details on how we process and ship your orders.
Processing Time
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Orders are typically processed within 1–3 business days after payment is received.
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During peak seasons or promotional periods, processing may extend to 3–5 business days.
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You will receive an email confirmation once your order has been processed and shipped.
Shipping Methods
We offer several shipping options to fit your needs:
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Standard Shipping (3–7 business days)
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Expedited Shipping (2–3 business days)
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Overnight Shipping (1 business day)
Note: Shipping times are calculated from the date the order is shipped, not the date the order is placed.
Shipping Costs
Shipping costs are calculated at checkout based on:
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Package weight and dimensions
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Shipping destination
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Selected shipping method
Free shipping may be offered on select promotions or minimum order amounts (as advertised on our site).
Shipping Destinations
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We currently ship throughout the United States and to select international destinations.
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International shipping availability and costs will be displayed at checkout.
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Customers are responsible for any customs duties, VAT, or import fees required by their country.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear on the carrier’s website.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery at [insert customer service email].
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For damaged packages: include photos of the damage for faster resolution.
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For lost packages: we will work with the shipping carrier to locate or replace your order.
Returns & Refunds
Please refer to our Returns & Refunds Policy for detailed information on returns, exchanges, and refunds.
Thank you for choosing Sile Botanica! We take pride in providing premium supplements and ensuring they reach you safely.
📧 For any questions or assistance, contact us at: contact@silebotanica.com
Updated: September 29, 2025
✅ With this Shipping Policy, plus your Returns & Refunds, Privacy Policy, and Terms of Service, your Shopify legal & policy section is now complete and professional.